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All my products are guaranteed to
outlast the original (one) pair of shoes or boots on which they are installed.
This guarantee is limited to one replacement product of the same type for each
original product purchased. To obtain your replacement product, please mail the
original, broken product to:
Frank Still
a.k.a.
OldKook
PO Box 6470
Pine Mountain Club, CA 93222-6470
Please include your name (the same
one you used to place your order), address and phone number.
Refund/Exchange Policy (updated
02/17/2010)
No refunds or exchanges will be made for length, color or
diameter. Please read the ordering instructions on each product page before
placing an order:
- Select the length of laces
you need. Measure the laces currently in your boots.
- Select the
color
and diameter of the laces you need. Measure the eyelets in your boots to see
what diameter laces will fit through. *The tips on all OldKook's laces are the
same diameter as the laces.
- Click on the "Add to Cart"
button.
- To order more than one pair,
just adjust the quantity in the PayPal Shopping Cart.
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